Q: What is best practice for testing A5 Fax in Sandbox environment? I want to test the fax records being created though don’t want to actually send them.
A: Two options for still testing A5 Fax automation without sending the actual fax is: 1) we make your fax number inactive on our end, so when it tries to send it it won’t allow. Or 2) you un-grant the access to A5 Fax so it’s no longer connected to the actual external App. The Salesforce app will still work but will be stuck in Sending status. You can do that by going to Setup, Manage Apps, Connected Apps, click on A5 Fax, then Uninstall.