I sent out a mass fax to multiple recipients at once and there are some faxes that failed. How can I easily setup a process to resend the faxes that were not delivered?
App Expert Reply:
One solution is add a picklist field in Sent Fax object called “Resend Fax.” Picklist values can be “Resend” and “Resent.” And setup a process builder when that field changes to “Resend,” then create a new Sent Fax record following the Process Builder article and update that field to Resent.
With more configuration, you can track tour process better and modify it to your business use case. If you ever want help building a process, we offer premium app support as a service.