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Admin
- A5 Fax App Security Statement
- Testing in Sandbox Org
- Barcode Feature Best Practices
- Formats Used for Faxing
- A5 Fax HIPAA Statement
- Files Permissions for App Users
- International Fax Page Rates
- Move A5 Fax Activation to a New Salesforce Org
- Setup a Fax Forward
- Using OCR Technology
- A5 Fax Package Updates
- Updating Method of Payment for A5 Fax app
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Use Cases
- Create a Case
- SENDING FAXES TO RECIPIENTS OUTSIDE OF SALESFORCE
- Sending a fax to multiple fax numbers
- Resending Failed Faxes
- Mass Faxing with a custom VisualForce Page
- Custom Send Fax Button from a List View
- Update A5 Fax with new domain/URL for pre Feb 2019 version
- Assign a group of users to process incoming faxes
- Send a confirmation page back to fax sender
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Error Troubleshooting
- eFax Detailed Fax Status’ (Reason for Not Delivered/Failed Fax on Sent Fax Records)
- Error Message: “The upsert operation is not allowed because the sObject “efaxapp_private_settings_c” is not accessible for the running user/context.”
- Error Message: “Unable to login to your organization”
- Fax Error: "Ringing timed out (no answer)"
- Error Message: This site cannot be reached, fax.ramseysolutions.com
- Error Message: Answer detected probable human
- Error occurred on sending fax - 30MB ceiling
- Troubleshoot Failed Apex Automation
- Error occurred on sending fax. UserName, Password or IP Address failed login validation.
- Files Permissions for App Users
- Error: Can't Access Org
- One or more pages was confirmed as RTN